FAQs

FAQs

 FAQ's About Dark Fiber

Why should my organization choose dark fiber?

 

Dark fiber offers control, security, scalability, diversity and cost savings. Companies with in-house IT stand to benefit the most from utilizing dark fiber for their network. 

What are the differences between dark fiber and a managed service from a commercial carrier?


By utilizing dark fiber, you, the customer, take control of managing the service.  This puts you in the driver seat with regards to your network management.

Is dark fiber expensive?


We think you may be surprised as to how affordable it can be. By utilizing dark fiber, you don't need to pay for costly products or user fees that come with the big carriers.  Missing Link will quote jobs tailored to your specific needs: we aren't trying to sell you on pricy add-ons or features. We get you activated, and your IT professionals do the rest. High scalability also means that you don't need a new quote from us to upgrade your service level; it can be managed entirely within your own IT department.  As your business grows, your investment in dark fiber will save you both time and money.

Can I get dark fiber connecting between two of my buildings?



Yes, Missing Link will establish building-to-building connections quickly and efficiently. 

What does "Carrier Neutral" mean?


Carrier neutral means we are not affiliated with any commercial carrier. This allows us to provide a more cost effective service to our clients. In fact, we also offer our dark fibers to commercial carriers, as more users allows us to provide even lower rates. 


What separates Missing Link from its competition?


Simply put, there is not a great deal of overt competition in the dark fiber market in Western Canada. Carriers seldom advertise unused fiber because it impacts the sale of services they want to provide you on their own fiber networks.  We provide your IT professionals with the freedom and resources to customize their networks according to the needs of your business, in a way that is competitive and affordable.  We offer flexible options which we will tailor to your specific needs.  We invite you to get a quote and compare with any other options.

How long does it take to activate dark fiber?


The timeline varies depending several factors such as location and layout, however we will provide a construction timeline at the time of quoting, with updates along the way.

 FAQ's About Dark Fiber

Why should my organization choose dark fiber?

 

Dark fiber offers control, security, scalability, diversity and cost savings. Companies with in-house IT stand to benefit the most from utilizing dark fiber for their network. 

What are the differences between dark fiber and a managed service from a commercial carrier?


By utilizing dark fiber, you, the customer, take control of managing the service.  This puts you in the driver seat with regards to your network management.

Is dark fiber expensive?


We think you may be surprised as to how affordable it can be. By utilizing dark fiber, you don't need to pay for costly products or user fees that come with the big carriers.  Missing Link will quote jobs tailored to your specific needs: we aren't trying to sell you on pricy add-ons or features. We get you activated, and your IT professionals do the rest. High scalability also means that you don't need a new quote from us to upgrade your service level; it can be managed entirely within your own IT department.  As your business grows, your investment in dark fiber will save you both time and money.

Can I get dark fiber connecting between two of my buildings?



Yes, Missing Link will establish building-to-building connections quickly and efficiently. 

What does "Carrier Neutral" mean?


Carrier neutral means we are not affiliated with any commercial carrier. This allows us to provide a more cost effective service to our clients. In fact, we also offer our dark fibers to commercial carriers, as more users allows us to provide even lower rates. 


What separates Missing Link from its competition?


Simply put, there is not a great deal of overt competition in the dark fiber market in Western Canada. Carriers seldom advertise unused fiber because it impacts the sale of services they want to provide you on their own fiber networks.  We provide your IT professionals with the freedom and resources to customize their networks according to the needs of your business, in a way that is competitive and affordable.  We offer flexible options which we will tailor to your specific needs.  We invite you to get a quote and compare with any other options.

How long does it take to activate dark fiber?


The timeline varies depending several factors such as location and layout, however we will provide a construction timeline at the time of quoting, with updates along the way.

Based in Vancouver, BC, Missing Link Communications has been providing dark fiber network solutions since 2017.

LINKS

CONTACTS

900-2025 Willingdon Ave.,

Burnaby, BC V5J 0J3

Based in Vancouver, BC, Missing Link Communications has been providing dark fiber network solutions since 2017.

LINKS

CONTACT US

900-2025 Willingdon Ave.,

Burnaby, BC V5J 0J3

604-442-6015

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